Welcome to DSS Aquatics. By accessing or purchasing from our website, you agree to the following terms and conditions.

1. Live Animal Sales

All livestock sold are live aquatic animals. We guarantee healthy, properly packed fish at the time of shipment.

2. Shipping & DOA Policy

Please review our Shipping & Live Arrival Guarantee (DOA Policy) page for full details. By purchasing, you agree to those terms.

3. Refunds & Returns

Due to the nature of live fish, we do not accept returns. Refunds are only issued in accordance with our DOA policy.

4. Customer Responsibility

Customers are responsible for proper tank conditions, acclimation, and care. We are not liable for losses after delivery due to improper care.

5. Order Accuracy

We do our best to ensure accurate listings and images. However, fish may vary slightly in color and size due to natural variation.

6. Payment & Pricing

All prices are listed in USD. We reserve the right to change pricing at any time.

7. Contact

For any questions, please contact us through our Contact page.